Tax and shipping costs included (custom duties - if any- at customer charge).
VEGETABLE TANNED LEATHER
TFP leather straps, showing a strong personality, under lighted by the special stitching, are handmade in Italy using vegetable tanned leathers (fully certified) in Tuscany: the oldest tanning method, where tannin is taken from trunk, branches and leaves, so no chemical additive. By this way their appearance and quality are unique, and they are eco-friendly, as proved by the annexed certificate.
CHOOSE THE COLOR
Shipping whithin 30 days. Returns are possible within 15 days by delivery date. We accept payment by Mastercard, Visa, American Express.
✓ SHIPPING AND COST MODALITIES
Once the order has been received, ad paid, TFP srl SB p will process it within 5 working days, delivering the goods to the express courier ( DHL, UPS or other), which will deliver it to the address of delivery.
Shipments take place from Monday to Friday, excluding Italian holidays.
TFP srl SB will ship the goods free of charge all over the world.
In the event that the customer makes use of the right of return, all costs for the return of goods will be at customer ‘s charge,
TFP srl SB sends the goods to the address of delivery indicated by the customer in the order form, by means of international shipping companies which guarantee reliable deliveries with the possibility of tracking the shipment.
The goods travel at the risk of the purchaser.
An insured shipment must be requested when ordering the goods and at an additional cost.
✓ SHIPMENT FOR EXTRA EU COUNTRIES
Extra EU countries are not subject to highlight VAT on purchases.
As soon as payment is authorized (payment by Credit Card or Paypal) orders will be sent as soon as possible according to the deadline showed above,
✓ CHECKING THE STATE OF THE SHIPMENT
The customer can check the status of the order on the website www.tfpwatch.it under the link “ACCOUNT> MY ORDERS”.
Alternatively, you can track the shipment by connecting to the website of the courier in charge of delivery by entering the received (tracking number).
Shipments are made only by courier within 30 days.
A signature on delivery is always required.
It is the User’s right to accept that a delivery is signed by another person on behalf of User, provided that the person is present at the address provided and is over 18 years old.
If no one is present at the time of delivery, the customer will be asked to contact the courier in charge.
TFP srl SB reserves the right to cancel an order if there are technical or logistical impediments.
In which case the Customer will be entitled only to the return of the sum paid.
TFP srl SB reserves the right to exclude some products and / or some countries from the electronic shop.
TFP srl SB reserves the right to change the PRICE LIST, shipping methods and related costs of the items in its e-commerce: the changes will never affect existing orders.
Right of Withdraw
The web shop is reserved to private customers ( consumers) and also the right to withdraw is reserved only to consumers ( private customers who act for purposes unrelated to their profession ). There is not right of withdraw for people who t act in a professional context, with reference to a purchase contract.
In accordance with the law and the article 64 of the Italian Consumer Code, within 15 days from the receipt of the purchased products, the customer is entitled to exercise the right of withdraw: the customer can return the products received and get the refund of the price paid, without any penalty and without the need to specify the reason.
This right is applied to all the products bought online from private customers on the shop: www.tfpwatches.it.
All the costs of returning the product must be paid by the customer.
The right of withdraw completely lapses when the returned product:
it’s no longer intact, for the lack – for example – of elements of the product , such as the box, or any other various attachments.
it has been damaged for different reason other than the transport to the consumer, not previously reported
✓ CANCELLATION OF ORDER IN PROGRESS
The purchasing order can be cancelled only if at the moment of the order cancellation request
– the product has not been shipped yet,
– and also If the amount has not yet been cashed.
In this case no costs will be charged to the customer.
If at the moment of the order cancellation request
– either the product has been already been shipped
– or if the amount has already been cashed
the customer has to exercise the right of withdraw and return the product to TFP srl SB.
For the right of withdraw you need to follow the procedures written here below.
✓ PICK-UP AND WITHDRAW
Without limitation of the right of withdraw, at the delivery of the product, the customer who consider that the product has been damaged during the transportation, must refuse the delivery or accept it with express reserve.
Customer must pick-up an undamaged package by affixing on the document accompanying the following text:
“Undamaged package, withdrawal subject to control of the content”
Within 5 days of calendar from the delivery, every anomaly must be reported by email at the address: firstname.lastname@example.org stating:
date and nr of the order.
A copy of the receipt
A copy of the consignment note, signed with reserve
A photographic documentation of the damage