TECHNICAL FEATURES
CASE | MOVEMENT |
Lost wax casting in AISI 316L, matted Diameter 42.5 mm Thickness 13.8 mm Steel bezel, steel color + yellow marks TFP crown, engraved Sapphire Crystal, double domed Water resistance 20 ATM – 200 mt Screwed back case, with bas-relief | Swiss Made, Landeron Mechanical Automatic Power reserve 48 hh Frequency 28.800 A/H 25 stones 2 hands hours/minutes, small seconds Date |
DIAL | STRAP STV-009 |
Black, rough finishing, domed Indexes in highly luminiscent material Water base colours | Vegetable tanned leather ( fully certified) in Tuscany, water resistant Red, 20 mm, Sport stitching, sand TFP steel buckle, engraved Handy quick change mechanism, safe lock |
Shipping
✓ SHIPPING AND COST MODALITIES
For goods already available on the shops, once the order has been received, and paid, TFP will process the order within 5 working days, delivering the goods to the express courier. which will deliver it to the address of delivery. For the products to be booked, TFP will inform about the delivery times for each project.
Shipments take place from Monday to Friday, excluding Italian holidays.
Shipping costs will be free of charge for orders above € 600.00. Delivery terms are DAP ( Delivery At Place). Please note that upon arrival to a destination country outside of European Union, the order may be subject to custom duties and/or import taxes billed by the customs department of the destination country;
the buyer must bear these duties/ taxes.
In the event that the customer makes use of the right of return, all costs for the return of goods will be at customer’s charge, TFP sends the goods to the address of delivery indicated by the customer in the order form, by means of international shipping companies which guarantee reliable deliveries with the possibility of tracking the shipment.
✓ INSURANCE
The goods travel at the risk of the purchaser.
✓ STATE OF THE SHIPMENT
You can track the shipment on the website of the courier in charge of delivery, by entering the received reference (tracking number).
✓ DELIVERY
Shipments are made only by courier.
A signature on delivery is always required.
It is the User’s right to accept that a delivery is signed by another person on behalf of User, provided that the person is present at the address provided and is over 18 years old.
If no one is present at the time of delivery, the customer will be asked to contact the courier in charge.
✓ CANCELLATION
TFP reserves the right to cancel an order if there are technical or logistical impediments.
In which case the Customer will be entitled only to the return of the sum paid. TFP reserves the right to
exclude some products and / or some countries from the electronic shop.
TFP reserves the right to change the price list, shipping methods and related costs of the items in its E-shop: the changes will never affect existing orders.
Right of Withdraw
The web shop is reserved to private customers ( consumers) and also the right to withdraw is reserved only to consumers ( private customers who act for purposes unrelated to their profession ). There is not right of withdraw for people who t act in a professional context, with reference to a purchase contract.
In accordance with the law and the article 64 of the Italian Consumer Code, within 15 days from the receipt of the purchased products, the customer is entitled to exercise the right of withdraw: the customer can return the products received and get the refund of the price paid, without any penalty and without the need to specify the reason.
This right is applied to all the products bought online from private customers on the shop: www.tfpwatches.it.
All the costs of returning the product must be paid by the customer.
The right of withdraw completely lapses when the returned product:
it’s no longer intact, for the lack – for example – of elements of the product , such as the box, or any other various attachments.
it has been damaged for different reason other than the transport to the consumer, not previously reported
✓ CANCELLATION OF ORDER IN PROGRESS
The purchasing order can be cancelled only if at the moment of the order cancellation request
– the product has not been shipped yet,
– and also If the amount has not yet been cashed.
In this case no costs will be charged to the customer.
If at the moment of the order cancellation request
– either the product has been already been shipped
– or if the amount has already been cashed
the customer has to exercise the right of withdraw and return the product to TFP srl SB.
For the right of withdraw you need to follow the procedures written here below.
✓ PICK-UP AND WITHDRAW
Without limitation of the right of withdraw, at the delivery of the product, the customer who consider that the product has been damaged during the transportation, must refuse the delivery or accept it with express reserve.
Customer must pick-up an undamaged package by affixing on the document accompanying the following text:
“Undamaged package, withdrawal subject to control of the content”
Within 5 days of calendar from the delivery, every anomaly must be reported by email at the address: info@tfpwatch.it stating:
date and nr of the order.
A copy of the receipt
A copy of the consignment note, signed with reserve
A photographic documentation of the damage
To exercise the right of withdraw its necessary to send within 15 calendar days from the delivery of the product a communication in which the intention to withdraw the purchase contract is clearly expressed. This communication must be sent by email to info@tfpwatch.it on the condition that is confirmed within the following 48 hours by a registered return letter sent to:
T.F.P srl SB via di Tempagnano, 150-l-55100 Lucca, Italia.
✓ RETURN AND REFUND
Using a courier of his choice, the customer must provide to the shipment of the product (in the original box and still carefully packed and complete with every accessory and all the other things originally contained in the box).
The customer must ship within 10 calendar days from the date in which he sent the e-mail to exercise the right of withdraw.
The transportation costs and the responsibility on the goods during the shipment, as the required by the law, are borne by the customer.
It is advisable to agree an insured transport of the product with the chosen courier, taking care to pack the goods, and if it is possible putting the original box in an external box, without damaging the product with adhesive tape, label or other.
In case of transport damage during the return, TFP srl SB will provide to communicate the damage to the customer within 5 calendar days from the receipt of the product, enabling the consumer to lodge complaint to the courier used for transport. The damaged goods will be made available for the return and the request of withdraw will be simultaneously cancelled.
TFP srl SB will provide to reimburse the consumer, within 30 days from the moment in which TFP has become aware of the exercise of the right of withdraw, the entire amount of the product,
Reimburse will be through a transfer procedure on the credit card or paypal account, or by a bank transfer to the bank account indicated by the consumer. While the transportation costs are borne by the customer
In the case in which we have a partial right of withdrawal ( when it is concerned only a part of products delivered with a single delivery), it is excluded the refund of the shipping costs sustained by the customer for the delivery of the products purchased.
Payment methods
✓ MEANS OF PAYMENT
On the website www.tfpwatch.it payments are accepted by Credit Cards, PayPal and AliPay.
The accepted credit cards are those of the following circuits: VISA, MASTERCARD, AMERICAN EXPRESS.
If you use a pre-paid or disposable credit card do not throw it away after the purchase, because it could be used to credit back money in case of return.
✓ SECURITY IN PAYMENTS
For financial transactions www.shop.tfpwatch.it uses electronic payment services provided by Paypal and/or credit card portals.
These payment systems are made on secure servers in an encrypted environment.
At the time of payment, the check on the credit cards used by the customers is performed by the servers of these portals, which finalize the financial transaction by charging the amount due on the customer’s card.
On the www.tfpwatch.it website, no data are ever requested, collected, stored on the credit cards of customers, nor will T.F.P. srl SB ask its customers for information on the credit card used for payment.
✓ PRICES AND BILLING
For each order processed T.F.P. srl SB issues a sales invoice (receipt ) even if the customer is a private person. The invoice is sent by T.F.P. srl SB to the customer’s e-mail address once expired the period of time by which the customer can use the right of return.
At the end of the order, on the summary page, after the customer has entered the data for the shipment, the amount of VAT ( if any) is highlighted for those cases in which the fiscal law in force requires it.
✓ REFUNDS
Once an order has been received, the customer has the possibility to return the same within 15 calendar days from the date of receipt of the order.
The conditions for withdrawal are indicated in the appropriate section.
If T.F.P. srl SB can not process the order, the latter will reimburse the sums paid by the customer. The credit back of the sums takes place on the same credit card used by the customer for payment or by bank wire transfer if that was the payment used.
T.F.P. srl SB will try to carry out the credit back transaction as soon as possible, however within 30 days of receiving the request for reimbursement.